Posts by Joseph Crane

3 Ways to Improve or Increase Customer Experience

We all know that what a customer thinks of our small business can either boost your business or be the thing that increases your chances for it to fail.  Great customer experiences impact your business in ALL ways.  Bad experiences can cost you money, time, and reputation. Having a superior customer experience strategy in place…

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The Three Main Stages of a Business Lifecycle

It’s common for businesses to go through stages in their lifecycle. Each cycle has its share of challenges and rewards You should prepare yourself for anything that comes your way. So having strategies in place, such as business plans and financing secured, is something you want to have together. Here are some questions you might want…

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5 Things To Have In Place Before Your Start Your Business

Congratulations! You’ve decided that you are ready to become a small business owner.  Maybe you’ve just separated from the Military and you’re ready to start the next phase of your life as a Veteran Owned Small Business owner. Whichever you are, you’ve decided to join the millions of Americans who own their own businesses.  With…

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3 Signs It’s Time to Scale Your Small Business

As a business owner whether your a veteran or not, you’re always looking forward to the day when it’s time to scale your business. You’ve spent time focused on ways to make your business profitable. Now, you’ve might be seeing the fruits of your labor. This means your business is showing signs of success, growth and these…

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